FAQ's
Is balayage better than highlights?
Balayage and highlights are both popular hair colouring techniques, but which one is better depends on your hair goals and lifestyle. Balayage offers a more natural, sun-kissed look with softer regrowth lines, making it a low-maintenance hair colour option that grows out beautifully. It’s ideal for clients wanting a more effortless, blended finish.
Traditional highlights, on the other hand, provide more uniform brightness from root to tip and are perfect for those who prefer a lighter, more structured colour result. Highlights may require more frequent touch-ups, especially for clients with grey coverage or those seeking to maintain a consistently bright blonde look.
At Alexander Jayne Hair in Melbourne, our expert colourists can help you choose the best option based on your hair type, desired look, and upkeep preferences. Whether you’re after balayage, foils, or customised colour blends, we tailor each service to suit you.
Does balayage cover grey?
Balayage can help blend grey hair, but it doesn't fully cover it like a traditional tint or permanent colour. This hand-painted technique works best for softening and disguising greys by adding lighter tones throughout the hair, creating a natural, dimensional look.
If you’re looking for low-maintenance grey coverage, balayage is a great option, especially when combined with a root melt or gloss. It’s ideal for clients who want to embrace their greys subtly without committing to frequent regrowth touch-ups.
At Alexander Jayne Hair in Melbourne, we personalise every balayage to suit your hair goals, whether you're blending greys or adding brightness. Our colour specialists can also recommend the best approach for more stubborn greys or higher coverage needs.
How do hairdressers do grey blending?
Grey blending is a modern colouring technique where hairdressers use a combination of foils, balayage, and toners to softly blend natural greys with highlights or lowlights. Instead of fully covering greys with a solid colour, grey blending creates a seamless, natural transition that enhances dimension and reduces harsh regrowth lines.
At Alexander Jayne Hair in Melbourne, our stylists customise grey blending using techniques like:
- Balayage or foils to lighten sections of hair around the greys
- Root melts or shadow roots to soften the contrast between your natural colour and the highlights
- Glosses or toners to neutralise any unwanted tones and add shine
The result? A low-maintenance, multi-dimensional colour that grows out beautifully and makes greys look intentional, not hidden.
Looking to embrace your greys without the full commitment of permanent colour? Grey blending might be your perfect match.
Is keratin treatment good for frizzy hair?
Yes, keratin treatments are one of the best solutions for frizzy hair. This professional smoothing treatment works by infusing the hair with keratin protein, which helps to seal the cuticle, reduce puffiness, and eliminate frizz. The result is smoother, shinier, and more manageable hair, even in humidity.
At Alexander Jayne Hair in Melbourne, we offer customised keratin treatments that not only tame frizz but also improve hair strength and softness over time. It’s ideal for anyone struggling with unruly, dry, or coarse hair, and it can significantly cut down styling time.
The effects typically last up to 3–4 months with the right home care, making it a low-maintenance solution for long-term frizz control.
How often should I get my hair coloured?
How often you should colour your hair depends on the type of colour, your hair goals, and how fast your hair grows. As a general guide:
- Root touch-ups (for greys or regrowth): every 4–6 weeks
- Permanent all-over colour: every 6–8 weeks
- Balayage or lived-in colour: every 8–12 weeks (with toner refreshes in between)
- Gloss or toner refresh: every 4–6 weeks to maintain shine and tone
At Alexander Jayne Hair in Melbourne, we tailor your colour plan to suit your lifestyle and hair health. Our expert colourists will recommend the best routine for keeping your colour vibrant and your hair in beautiful condition.
Regular salon visits not only keep your colour fresh, but they also support long-term hair health through professional treatments and care.
How to fix brassy blonde hair?
Brassy blonde hair happens when warm, yellow or orange tones start to show through, often due to sun exposure, water minerals, or fading toner. To fix brassy tones and restore your blonde:
- Use a purple shampoo – Purple cancels out yellow tones, helping to neutralise brassiness between salon visits.
- Book a toner or gloss treatment – A professional toner at the salon refreshes your blonde and brings back that clean, cool finish.
- Use salon-quality products – Sulphate-free, colour-safe shampoos help prevent your blonde from fading or turning brassy.
- Avoid hot water and chlorine – These can strip colour and cause brassiness faster.
- Protect your hair from heat and UV – Use a heat protectant and UV shield to maintain your tone.
At Alexander Jayne Hair in Melbourne, we offer custom toning treatments and home care recommendations to keep your blonde bright, fresh, and brass-free for longer.
How often should I trim my hair?
For healthy, great-looking hair, it's recommended to trim your hair every 6 to 8 weeks. Regular trims help:
- Prevent split ends
- Maintain your style and shape
- Promote stronger, healthier hair growth
If you're growing your hair, trimming might seem counterintuitive — but keeping the ends clean helps reduce breakage and makes your hair look thicker and healthier over time.
At Alexander Jayne Hair in Melbourne, we tailor your trim schedule to suit your hair goals — whether you're maintaining a sharp cut, growing your length, or simply keeping your ends fresh.
What haircut suits my face shape?
The right haircut can enhance your features and balance your proportions; your face shape plays a significant role in determining which styles will suit you best.
Here’s a quick guide:
- Oval face shape: Lucky you — most haircuts suit oval faces! Try layers, blunt bobs, or long, wavy styles.
- Round face shape: Opt for cuts that add height and length, such as long layers, side parts, or soft face-framing pieces. Avoid blunt fringes.
- Square face shape: Soften strong angles with texture — think wispy layers, curtain bangs, or waves.
- Heart-shaped face: Balance a wider forehead and narrow chin with soft layers, side fringes, or a textured lob.
- Long face shape: Add width with blunt cuts, curls, or layered shoulder-length styles. Avoid cuts that elongate the face further.
At Alexander Jayne Hair in Melbourne, our expert stylists offer personalised consultations to help you find the perfect cut for your face shape, lifestyle, and hair type, so you always leave feeling confident and fresh.
Is a blunt cut or layers better?
Whether a blunt cut or layers are better depends on your hair type, face shape, and styling goals.
- Blunt cuts create a sleek, polished look with a straight, even edge. They’re perfect for fine or straight hair, as they add the illusion of thickness and structure. Great for bob or lob styles.
- Layers add movement, volume, and texture — ideal for thick, wavy, or curly hair. Layers can soften face shapes, reduce bulk, and create a more dynamic, effortless style.
At Alexander Jayne Hair in Melbourne, our stylists take the time to understand your hair texture and lifestyle before recommending what’s best for you. Whether you're after a bold, blunt edge or soft, blended layers, we tailor your cut for maximum impact and easy upkeep.
What haircut is best for fine hair?
The best haircuts for fine hair are styles that add volume, shape, and the illusion of thickness. Some of the most flattering options include:
- Blunt bob or lob – A straight, one-length cut gives fine hair a fuller, denser look.
- Soft layers – Light, strategic layers can add movement without thinning the ends.
- Pixie cut – Short, textured pixies create lift and volume at the crown.
- Long with face-framing layers – If you love length, keep ends clean and add subtle layers around the face to boost body.
- Curtain bangs – These can add shape and volume around the face without sacrificing length.
At Alexander Jayne Hair in Melbourne, we specialise in precision cutting and personalised styles to make fine hair look its best. We’ll help you choose a cut that enhances volume, suits your face shape, and is easy to style at home.
Can you reverse hair thinning in females?
Hair thinning in women is a common condition that various factors, including stress, hormonal changes, aging, and lifestyle choices, can cause. While complete reversal depends on the cause, the good news is — you can slow, improve, and in some cases, reverse hair thinning with the right care and professional support.
At Alexander Jayne Hair in Melbourne, we offer advanced hair and scalp analysis to identify the root cause of thinning and create a tailored plan for stronger, fuller-looking hair.
We proudly use Kérastase Genesis and Densifique — two high-performance ranges designed to target hair fall and thinning:
- Kérastase Genesis: Ideal for those experiencing hair breakage or weakened strands. It fortifies hair fibres, reduces breakage, and supports a healthy scalp to minimise hair fall.
- Kérastase Densifique: Designed to boost density and improve hair fibre thickness over time. It’s perfect for those noticing overall thinning or loss of volume.
With regular in-salon treatments and a personalised home care routine, many clients see stronger, fuller hair in just a few weeks.
Book a professional hair diagnosis at Alexander Jayne Hair and take the first step towards healthier, more resilient hair.
How can I prevent hair breakage?
Hair breakage is often caused by dryness, overprocessing, heat damage, or rough handling; however, the good news is that it can be treated and prevented with proper care.
Here are some expert tips to stop hair breakage:
- Use strengthening hair care – Products with proteins, like the Kérastase Genesis range, help fortify weak strands and reduce breakage.
- Limit heat styling – Always use a heat protectant and set your heat tools to a lower temperature to prevent further damage.
- Avoid over-washing – Washing too often strips the hair of natural oils. Aim for 2–3 times a week with a nourishing shampoo.
- Get regular trims – Removing split ends prevents them from travelling up the hair shaft.
- Treat your hair gently – Use a wide-tooth comb on wet hair, avoid tight hairstyles, and sleep on a silk pillowcase.
- Add salon treatments – Professional strengthening treatments, like Fusio-Dose or K18, rebuild internal bonds and instantly improve hair health.
At Alexander Jayne Hair in Melbourne, we offer personalised scalp and hair health consultations and can recommend the best treatment plan to repair breakage and restore strength and shine.
How do I stop my scalp from being dry?
A dry scalp can cause itchiness, flaking, and discomfort, but with the proper care, you can restore balance and hydration.
Here are some proven ways to stop your scalp from being dry:
- Use a gentle, hydrating shampoo – Avoid sulphates and choose formulas designed for dry or sensitive scalps.
- Exfoliate weekly – A gentle scalp scrub removes dead skin and product build-up that can block hydration.
- Moisturise with a scalp serum – Products like Kérastase Symbiose or Fusio-Scrub treatments help rebalance the scalp microbiome and provide long-lasting comfort.
- Avoid hot water – Wash with lukewarm water to prevent further drying.
- Limit heat styling – High heat can dry out the scalp — always use heat protection.
- Get a professional scalp diagnosis – Understanding the root cause (e.g., product build-up, dehydration, or sensitivity) is key to long-term results.
At Alexander Jayne Hair in Melbourne, we offer personalised scalp analysis and treatment plans using advanced diagnostic tools and luxury care ranges, such as Kérastase, to target dry, irritated scalps at their source.
Book your scalp health consultation and let us help you restore balance and comfort from root to tip.
Do hair extensions ruin hair growth?
When applied and cared for properly, hair extensions do not ruin hair growth. High-quality extensions can be a safe way to add volume and length without affecting your natural hair, provided they’re installed by a trained professional and maintained correctly.
At Alexander Jayne Hair in Melbourne, we use premium hair extensions and professional techniques designed to protect your natural hair. Our application methods minimise excessive tension or stress on the scalp, allowing your hair to grow freely underneath.
To prevent damage:
- Always follow our aftercare instructions
- Use sulphate-free products
- Avoid heavy tugging or brushing when wet
- Visit the salon for regular maintenance and repositioning
Hair extensions should never feel painful or cause breakage — if they do, likely, they were not applied correctly.
Book a consultation at Alexander Jayne to discover how extensions can enhance your hair while maintaining the health and strength of your natural growth.
How much do hair extensions cost?
The cost of hair extensions can vary depending on the length, volume, and type of installation. However, at Alexander Jayne Hair in Melbourne, we offer a range of premium, professional hair extension services tailored to your specific needs.
Here’s a breakdown of our extension pricing:
🔹 Face Framing/Filler Extensions (20 inch) – $237
🔹 1/4 Head Volume Booster (20 inch) – $564
🔹 3/4 Head Volume & Length (20 inch) – $997
🔹 Full Head Extra Volume & Length (20 inch) – $1350
🔹 3/4 Head Volume & Extra Length (24 inch) – $1581
🔹 Full Head Extra Volume & Extra Length (24 inch) – $2212
🔹 Extra Pack (20 inch) – $188
🔹 Extra Pack (24 inch) – $248
We only use high-quality extensions and customise every service to suit your hair type, lifestyle, and goals. A pre-consultation is recommended to determine the right option for you, including colour match and the number of packs needed.
Ready to transform your hair with expert extensions? Book your personalised consultation today at Alexander Jayne Hair — where beautiful, healthy hair always comes first.
Can you change the colour of hair extensions?
Yes — but it depends on the type of hair extensions you have.
Human hair extensions can usually be coloured or toned, but it's essential to proceed with care. While darkening extensions is generally safe, lightening or bleaching them is not recommended, as it can damage the hair and affect its quality and lifespan.
At Alexander Jayne Hair in Melbourne, we exclusively use premium, colour-safe human hair extensions. We also offer custom colour-matching and toning services to ensure a seamless blend with your natural hair. Our stylists can pre-tone or adjust extensions during your appointment to create a flawless, personalised finish.
We don’t recommend colouring extensions at home — always let a professional handle it to protect both your natural hair and your investment in extensions.
Are salon products better than those found in supermarkets?
Yes — salon-quality hair products are generally better than supermarket alternatives, especially when it comes to protecting your colour, improving hair health, and achieving long-lasting results.
Here’s why:
- Higher-quality ingredients: Salon products contain concentrated, salon-grade ingredients that deliver real results without fillers or harsh chemicals.
- Tailored formulas: Professional ranges are designed for specific hair types and concerns, offering targeted care for colour-treated, dry, frizzy, or damaged hair.
- Long-term results: While supermarket products may seem cost-effective, they often coat the hair with silicone or sulphates, which can build up and cause damage over time.
- Expert recommendation: At Alexander Jayne Hair in Melbourne, our stylists recommend the right professional products to support your hair goals at home — whether it’s maintaining a fresh blonde, boosting shine, or preventing breakage.
Investing in salon haircare means less damage, longer-lasting colour, and healthier hair between appointments.
What do sustainable salons do?
Sustainable salons are dedicated to minimising their environmental footprint and making more ethical choices in their operations, without compromising on quality or luxury.
At Alexander Jayne Hair in Melbourne, we're proud to be a member of Sustainable Salons Australia. This revolutionary program helps salons reduce waste, support local communities, and create a more sustainable future.
Here’s what sustainable salons like ours do:
- Recycle up to 95% of salon waste, including hair, foils, colour tubes, and product packaging
- Collect cut hair to help clean up oil spills in the ocean
- Donate ponytails to charitable organisations that create wigs for people with medical hair loss
- Support community causes, with proceeds from recycled materials funding meals for those in need
- Use ethical salon products and make conscious choices around water and energy use
Choosing a sustainable salon means your hair appointment contributes to positive environmental and social change, while still leaving you looking and feeling amazing.